Refund Policy
Last updated: October 25, 2026
You can buy a single report with a one-time payment, or full access with a subscription that renews every 28 days until you cancel. Here is how refunds work for each.
Problems with your purchase
If you were charged but your report did not load, or you were charged more than once, email us and we will fix it or refund you in full.
Single reports
If you are not satisfied with a single report, email us within 14 days of your purchase and we will refund it.
Full access
You can cancel anytime in your Whop account under Orders to stop future renewals. If you were charged for a renewal you did not mean to keep, email us within 7 days of that charge and we will refund it.
How to request a refund
Email us and include the email address you used at checkout, so we can find your payment. Refunds go back to your original payment method through Whop and usually appear within 5 to 10 business days, depending on your bank.
Questions about this page? Email us at support@selfassessment.io.